Terms & Conditions

Introduction

Welcome to GRIC Sports!
By using or accessing our website www.gricsports.in (“Website”), you agree to these Terms & Conditions (“Terms”).
Please read them carefully before using our services or making a purchase.

If you do not agree with any part of these Terms, you may stop using the Website immediately.

These Terms are governed by the laws of India, in accordance with the Information Technology Act, 2000, and other applicable data protection and consumer laws, including the Digital Personal Data Protection Act, 2023 (DPDPA).

Use of the Website

  • You must be at least 18 years old to use our Website or make purchases.
  • You agree to use the Website only for lawful purposes and in compliance with all applicable laws and regulations.
  • You shall not misuse the Website, attempt to hack, interfere with its operation, or engage in any activity that could harm other users or the Website’s security.
  • We reserve the right to modify, suspend, or discontinue any feature or service of the Website without prior notice, for maintenance or business reasons.

Product Information

  • We take care to ensure all product images, descriptions, and specifications displayed on our Website are accurate and up to date.
  • However, minor differences in color, texture, or design may occur due to lighting conditions, digital displays, or manufacturing variations.
  • Product prices, availability, and offers may change without notice, but any confirmed order will not be affected retroactively.

Orders & Payments

  • An order is confirmed only upon successful payment through our secure payment gateway partners (e.g., Razorpay, PayU, Stripe).
  • You agree to provide accurate billing, shipping, and contact details during checkout.
  • We may cancel or refuse orders for reasons including stock unavailability, payment issues, or suspicious activity.
  • Refunds or reversals, if applicable, will follow our Refund & Return Policy.
  • All transactions are processed in Indian Rupees (INR) and include applicable taxes and duties as per Indian law.

Shipping

  • We deliver products across India using trusted logistics and courier partners.
  • Delivery timelines are estimated and may vary based on location, order size, or carrier delays.
  • GRIC Sports will not be liable for delays caused by third-party courier services or events beyond our control (e.g., strikes, natural disasters, public holidays).
  • For detailed terms, please refer to our Shipping Policy.

Returns, Exchanges & Refunds

  • Our Refund & Return Policy governs all requests related to product returns, exchanges, or refunds.
  • Requests must comply with the timelines and conditions specified in that policy.
  • We aim to make every return or refund process fair, transparent, and hassle-free.

Intellectual Property

  • All logos, designs, images, videos, product names, text, and content available on this Website are owned by or licensed to GRIC Sports.
  • You may not copy, reproduce, republish, or distribute any material from the Website without our written permission.
  • Unauthorized use may result in legal action under Indian Copyright and Trademark laws.

Limitation of Liability

To the fullest extent permitted by law, GRIC Sports shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our Website or products.
  • Product misuse, including improper handling or modification.
  • Delivery delays or issues caused by external factors (courier delays, customs, weather, etc.).
  • Third-party links or services that may appear on our Website (including payment gateways or advertisements).

Your use of third-party services is subject to their own terms and privacy policies.

Privacy & Data Protection

We value your trust and privacy.

When you use our Website or make a purchase, we may collect limited personal information (such as name, email, phone number, and address) for order processing and customer support.
We handle your data responsibly in line with:

  • The Digital Personal Data Protection Act, 2023 (DPDPA),
  • The Information Technology Rules, 2011, and
  • Principles of GDPR fairness, transparency, and data minimization.

For detailed information, please review our Privacy Policy.

Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
In case of disputes, the courts of Gurugram, Haryana shall have exclusive jurisdiction.

Changes to These Terms

We may update or revise these Terms periodically to reflect changes in our operations or legal requirements.
Significant changes will be notified via the Website or by email to registered users.

Your continued use of the Website after updates means you agree to the revised Terms.

Contact Us

If you have any questions, feedback, or concerns regarding these Terms or our policies, you can reach us at:

GRIC Sports
Email: support@gricsports.in
Address: Baliawas, Gurugram, Bandhwari, Haryana – 122101, India

Shopping Cart